Job Title: SECURITY CUSTOMER SERVICE ATTENDANT

Department: SECURITY

Reports To: OPERATIONS MANAGER ON DUTY

Type: PART TIME

Pay: $15.00

Shifts Available: currently 7a-3p, 3p-11p, and other shifts

Days Available: Any, but specifically Mon, Tues, Wed and weekends

SUMMARY

Part-Time Unarmed Security Attendant who will provide excellent customer and security services while maintaining a professional presence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· This position will provide superior customer service

· Maintain a constant professional presence

· Patrols all buildings and grounds and regulate vehicle and pedestrian traffic

· Maintain highly visible patrols to ensure a safe customer experience

· Maintain public order and enforce safety rules

· Assure quality support to other departments, including assisting customers with wagering machines

· Responsible for protecting property and assets

· Prepares a check list of all routine patrols by recording any property damage, unusual occurrences, and malfunctioning of machinery or equipment.

· Prepares Incident reports when necessary

· Promote the property promotions and events

SUPERVISORY RESPONSIBILITIES: NONE

QUALIFICATIONS

Ability to multitask – working a wide variety of posts with multiple departments

EDUCATION and/or EXPERIENCE

High school diploma or equivalent
Previous security experience a must
Previous customer service experience (preferred)

LANGUAGE SKILLS

Effective communication (written and verbal)

MATHEMATICAL SKILLS: NONE

REASONING ABILITY

Ability to identify and quickly respond to potential problems or conflicts

CERTIFICATES, LICENSES, REGISTRATIONS

Must qualify annually for the Maryland State Racing Commission License.

PHYSICAL DEMANDS

Physically mobile with reasonable accommodations, including; ability to push, pull, carry and lift up to 25 lbs., walk and stand for long periods of time, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job.

WORK ENVIRONMENT

Ability to work in multiple environments: noisy, crowded and Horse Stable Areas
Able to handle stressful situations when dealing with the general public

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 16 – 28 per week

Benefits:

Employee discount
Paid time off

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Education:

High school or equivalent (Required)

Experience:

Security: 1 year (Required)
Customer Service: 1 year (Preferred)

Shift availability:

Night Shift (Preferred)
Day Shift (Preferred)

Work Location: In person

Rosecroft Raceway

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Security Attendant - Part Time