Job Title: SECURITY CUSTOMER SERVICE ATTENDANT
Department: SECURITY
Reports To: OPERATIONS MANAGER ON DUTY
Type: PART TIME
Pay: $15.00
Shifts Available: currently 7a-3p, 3p-11p, and other shifts
Days Available: Any, but specifically Mon, Tues, Wed and weekends
SUMMARY
Part-Time Unarmed Security Attendant who will provide excellent customer and security services while maintaining a professional presence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· This position will provide superior customer service
· Maintain a constant professional presence
· Patrols all buildings and grounds and regulate vehicle and pedestrian traffic
· Maintain highly visible patrols to ensure a safe customer experience
· Maintain public order and enforce safety rules
· Assure quality support to other departments, including assisting customers with wagering machines
· Responsible for protecting property and assets
· Prepares a check list of all routine patrols by recording any property damage, unusual occurrences, and malfunctioning of machinery or equipment.
· Prepares Incident reports when necessary
· Promote the property promotions and events
SUPERVISORY RESPONSIBILITIES: NONE
QUALIFICATIONS
- Ability to multitask – working a wide variety of posts with multiple departments
EDUCATION and/or EXPERIENCE
- High school diploma or equivalent
- Previous security experience a must
- Previous customer service experience (preferred)
LANGUAGE SKILLS
- Effective communication (written and verbal)
MATHEMATICAL SKILLS: NONE
REASONING ABILITY
- Ability to identify and quickly respond to potential problems or conflicts
CERTIFICATES, LICENSES, REGISTRATIONS
- Must qualify annually for the Maryland State Racing Commission License.
PHYSICAL DEMANDS
- Physically mobile with reasonable accommodations, including; ability to push, pull, carry and lift up to 25 lbs., walk and stand for long periods of time, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job.
WORK ENVIRONMENT
- Ability to work in multiple environments: noisy, crowded and Horse Stable Areas
- Able to handle stressful situations when dealing with the general public
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 – 28 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Security: 1 year (Required)
- Customer Service: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person